Our promise

Shipped in 24 hours.

Place your order before noon CST and we ship it the same business day. Three warehouses across the country and three major carriers keep the time between checkout and your door as short as we can make it.

01

24-hour dispatch

Order before noon CST on a business day and your package leaves the warehouse the same day. Order after, and it ships first thing the next business day.

02

Smart routing

Three US warehouses in California, Colorado, and Michigan. Your order ships from the location that can get it to you fastest based on stock and your address.

03

Three carriers

USPS, UPS, and FedEx all in rotation. Free shipping uses the most efficient option for your address. Faster upgrades available at checkout.

Ship time

Out the door, fast.

Most orders are picked, packed, and handed to the carrier within 24 hours. The countdown is the noon CST cutoff. Order before, ship same day. Order after, ship the next business day.

Delivery time

Onward to your door.

Once it leaves us, the carrier takes over. Free shipping averages 2 to 4 business days for most addresses, with a typical range of 2 to 7. Upgrade at checkout for faster service from UPS or FedEx, priced by weight and distance.

Tracking

Track from label to door.

The second we print your label, you get an email with your tracking number. Carrier systems can take a few hours to start showing movement, so do not worry if the link is quiet at first. Once your package is on the move, the tracking comes alive.

Peak seasons

Valentine's Day and the holidays.

Order volume spikes around Valentine's Day and the December holidays. We staff up and ship hard, but processing can stretch by a day or two during the busiest stretches. If something is a time-sensitive gift, ordering a few days earlier than usual is the safest call.

Frequently asked.

What does "24 hour dispatch" mean?
It means your order leaves our warehouse within 24 hours of being placed. Orders placed before noon CST on a business day ship the same day. Orders placed after noon ship the next business day. The 24-hour window covers our part of the process, not the carrier delivery time.
What if I order in the evening or on a weekend?
Weekend and evening orders are processed the next business day. An order placed Friday afternoon, Saturday, or Sunday ships Monday. Orders placed on a holiday will ship the next business day after the holiday.
How long until my order arrives once it ships?
Free shipping averages 2 to 4 business days for most US addresses, with a typical range of 2 to 7 business days depending on distance and carrier. Faster options from USPS Priority, UPS, and FedEx are available at checkout.
Are there faster shipping options?
Yes. At checkout you can upgrade to 2-day or 3-day service through UPS or FedEx, or USPS Priority Mail with an estimated 3 to 5 business day window. Pricing is calculated by package weight and destination, so you see exact options and costs for your order.
Does my package ship from the closest warehouse?
When inventory allows, yes. We have warehouses in California, Colorado, and Michigan, and orders ship from whichever location can get to you fastest based on stock. This is part of why most orders arrive within a few business days of checkout.
What carriers do you use?
USPS, UPS, and FedEx. The default free shipping uses the most cost-efficient option for your address. Paid upgrades let you choose specific UPS or FedEx services for faster delivery.
Why does my tracking show no updates yet?
Tracking numbers are sent the moment we print your shipping label, which usually happens before the carrier physically picks up the package. Carrier systems can take a few hours, sometimes longer, to start showing scans. Once your package is in transit, the tracking goes live.
What happens if an item is unavailable when my order is processed?
We do not allow out-of-stock items to be ordered, so this is rare. On the occasions our inventory count is off and an item is genuinely unavailable, we cancel that item and refund it. The rest of your order ships as normal.
Will shipping be just as fast during Valentine's Day or Christmas?
Around Valentine's Day and the December holidays, our order volume spikes. We staff up to keep things moving but same-day shipping can stretch by a day or two during the busiest stretches. For time-sensitive gifts, ordering a few days earlier than usual is the safest call.

In a hurry?

Reach out if you need to confirm timing for a specific date or have a question about expedited options.

Get in touch